Wow, Steve! Thank you for your email. Yes, you remembered correctly that I am, and still am, into dance. I began modern dance lessons in 1949 (not a typo). My son and daughter-in-law live in Albuquerque. So, last May I drove from my home in FL to NM to spend my summer and fall in the High Desert.
Since I am loving ABQ, I've decided to move here! I found and joined classical hula and Native New Mexican Folkloric dance classes in addition to the other forms of exercise and dance I love.
I was doing my virgin Folkloric dance performance a few days ago, when other dancers complimented my legs, actually they were really complimenting the Peavey shimmery, glossy pantyhose (D936) you sold me several years ago. These tights do NOT run and do NOT develop nicks or little fuzzy pulls, etc. I've worn them countless times to social dances as well as when I am in dance or theatrical performances. There are a couple holes around the crotch where I have gently tugged to put them on; but, come on, I've worn them a gadzillion times! At age 71 no one looks up there anymore anyway! (JOKE!). What I am attempting to say is that these pantyhose really hold up and look great time and time again. I sometimes wash them by hand and I sometimes put them in a mesh bag in the washing machine. Line dry; never in the dryer. I will most definitely tell all my friends about your website. Thank you, Steve, for offering such excellent service and fabulous products!
Agnes - New Mexico Repeat Customer
P.S. A while ago, I also ordered from you "Hooters" pantyhose for my sister. She continues to love the gift!
The following messages are a few from the many emails and letters that we receive everyday from our customers. We have reproduced many of the messages in their entirety, as well as portions of other messages which are relevant. To protect the privacy of the senders, we have included their first name or initials instead of their full names.
We are deeply grateful to all our friends and customers who have trusted us since our inception in 2001. Not only they have shown their confidence ordering from us, but they tell their friends about us, link their web sites to ours, and send us these encouraging messages. It is thanks to their continued support that we are here today.
Dear Steve: Just wanted to expend a few electrons to say thank you for offering such high quality merchandise at very reasonable prices. The excellence of your products is exceeded only by your fast and impeccable service. And the genuine personal touch included with every order means a lot to me & is why Stocking Showcase is the only place I will ever turn to when I need high-quality hosiery. Thanks!.
Reality is merely an illusion, albeit a very persistent one.
Jan - Indiana
Steve & Christine:
By the way, the Raphael Sevilla PH are amazing. They look as if you have wrapped your legs in glass! They have an off the chart OMG factor. Hope you can keep them in stock. Their fit, feel and color choices are equaly amazing. If you get the suntan color in size 5 back in stock, please let me know as I would like to order several pairs. Thanks. Congratulations on your 10th anniversary. You should take great pride in launching and maintaining a successful business venture. As you know, the odds of doing so are very long and don't get shorter in an economy like we face now. Best wishes to you both!
David - Virginia
Thanks for the 'personalized' e-mail. I appreciate you letting me know about the discount and the refund of the overpayment. I also appreciate the discrete packaging. Since I live in a small town, I would sure get some funny looks if the packaging revealed its contents.Fortunately, I'm married to a woman that enjoys dressing 'like a woman'. However, some of her gartered undergarments are fitted with plastic straps and dimples that crack and break. Your replacement clasps will work great. Love your website. I enjoy reading the historical and technical information you've extensively researched. Thanks, again.
Steve & Christine:
Thank you so much for the Peaveys which arrived safely at 09:30 this morning and not a trace of volcanic ash to delay their journey. I just wanted to let you know that I was most impressed with your quality of personal customer care and service. I have ordered from the United States on three occasions now and have always been amazed with how you do things over there - top marks! My customer experience has been a pleasure all the way. Have a great time in business and I hope to come back to you in the future.
Ian - United Kingdom
Steve & Christine:
Hello Steve, Thank you so much for your excellent service!! It has always been a pleasure to deal with you. The stockings are beautiful and fit perfect!! The Hanes brand has always been the best pair of stockings I have purchased and when they discontinued them, I was so disappointed that I would not find them anywhere. I searchd all over and finally found your web site. Thank you so much!!! Best Regards,
Susan - New Jersey
Your shipment came this morning. We are very impressed and agree that the two of you are a 'Class Act'. I am hoping that a little later today, Cora will put on a 'fashion show'. She has two new panty girdles to check out and it would be a good opportunity to see how the stockings work with them.
Also, the garter tabs (we purchased from your site) look great. They should be large enough to produce noticable 'garter bumps' when she wears her snug jeans over them; something that I love! However, she prefers girdles with long legs that usually go over the garter. Usually the shape of the garter is lost in the girdle cuff plus the jeans fabric.
Again, thanks for the personal touch and classy way you do business.
Ken & Cora, Washington State, USA
Steve & Christine:
I got my order yesterday evening and as always I am very impressed by the quality and representations all of the products that I selected. The substitution and freebies are great, too. And thanks for splitting (your half was larger than mine) the shipping cost. People ought to buy from the Stocking Showcase just to see what freebie their going to get. I guess it's kind of like the old box of Crackerjacks. To use your words and I agree "We take customer service to new levels!" And it doesn't get any better than that. Thanks! Wes
Wes, Maryland, USA
Steve & Christine:
I wanted to thank you both for such a great experience. I order a lot of stuff online and your business is awesome. I can't believe how fast I got my order and even a free gift. I would recommend your site to anyone. Thanks again for the wonderful treatment, I really felt like a valued customer throughout the entire transaction. Keep up the outstanding work.
Steve & Christine:
Just the fact that you have first names and are real people was the first thing that impressed me about Stocking Showcase. I ordered two garter belts, and I was hoping for good strong clasps and yet a pretty look to them. But I have had mediocre to bad service online, so I had my doubts.
You surpassed my wishes. Not only were the garter belts beautiful black satin types, but the clasps were strong and easy to fasten, unlike the newer pairs in stores. (Women "of a certain age", as the French say, still like to have pretty lingerie; we just can't always manage tiny clasps, and who wants to get out a magnifying glass?).
In addition, your company is very genuine and wants to please. You are meticulous and even took the time to wrap the package in pretty tissue paper.
I was so happy, I decided to call you. I believe in feedback for the positive things that happen, like good customer service.
Imagine my surprise when I got Steve himself! He sounded like a friend, and I am pleased to meet such nice people as Steve and his wife, Christine.
Your customer forever,
Sue, Grass Valley, California
Steve & Christine:
I finally had an occasion to try the pantyhose I recently purchased from you and I wanted to thank you for offering such wonderful hosiery. My favorite of my order are the Cecilia de Rafael Rubino 40 Glossy Pantyhose; they have a lovely glossy shine and a wonderfully silky fit that makes my legs look and feel so sexy!! I can't wait to try some of their other styles. Thank you so much for making them available.
Kathryn from Vancouver, WA USA
Attn: Customer Service
I want to compliment you on your excellent service. I received my order today, and was very happy with the merchandise as well as the packaging. I was impressed at the tissue wrap, box and the note included. It certainly made me feel like I had just received an item from an exclusive boutique. It is not often you get such quality service from a mail order company (and I do a lot of mail order shopping). Usually, what I receive is a beat up plastic bag, with an item all wadded up and thrown in. I also appreciated the email letting me know that one of my items was back ordered and the personalized approach to the email. Kudos to your company, and a well done job.
Name Witheld, Michigan USA
As usual your product was superior. The pantyhose with the dark toe and heel is just super. Only a person who enjoys nylon stockings can appreciate this style. I find it so absolutely fascinating that there are other people that enjoy stockings in the same way that I do. I'm 58 years old and it was not until two years ago that I discovered that there is a whole universe of people like me. I labored from age 6 worrying that I was strange or ill. I am also very fortunate that I have a wife of forty years that enjoys the thrill of very fine stockings and silk underwear. It keeps our love making alive, vibrant, and intimate while we have friends our age that have all but given up. A change in color or style is a brand new experience. We enjoy your web site, the personal care and attention that is sorely missing in today's retail markets.
Frank and Patricia, Connecticut USA
Our lovely suspender belt and stockings have just arrived and they are fantastic. Exactly as we wanted. We have just placed another order that's how happy we are. Delivery time was great as was the packaging. Plus they look fantastic on, many smiles from me. Till next time,
Barry and Margi, AUSTRALIA
So far, I've been very impressed with your inventory selection, e-z to use order entry and customer service. You make it ez to want to shop at your store……I will be back.
Thank you (and Christine) for the fantastic job you did from the moment I placed my order to its arrival this afternoon. Your attention to every detail is obvious and sincerely appreciated. You can be assured that with the standard of business and products you have provided, I will be a return shopper! I especially found the Cafferena sheer lycra tops to be quite attractive, and particularly like the one that you included as a gift which, had I seen it online, I would have ordered it! You had mentioned that you will be offering 5 additional styles in assorted colors and I'm certain as you do so, I'll be ready to place an order, as I am always looking for unique clothing items.
In closing, I just wanted to say seldom have I found a retailer who goes not just the extra mile, but "well beyond," as you and Christine have done. Besides your detailed, professional and friendly communications, your shipping, packaging and gift wrapping far exceeds that of nearly any other online retailer I've purchased from. I hope you receive these types of complements routinely from other satisfied clients. Thank you again for everything. Have a wonderful week!
Lori, Texas, USA
Thank you for sending my order so fast!!! It is so delightful to get your orders, I am so glad that I found such good quality. I have had an opportunity to buy several items and they are awesome!!! Also I appreciate the personal touch and the help you provide to get the right item and size. I have spent a lot of money before I find your company, please keep up the good work.
Maria, California, USA
I JUST got online to order more from you so delighted to see your reply. You should see an order for 2 more of those fabulous 8-strap belts, they're a deal maker - my wife is FAR more inclined to wear one when it doesn't fall down and actually keeps the stockings up and I'm far happier when that's the case. Despite being an 8-strap (which we had thought would be a hassle) the quality of the metal clips means fastening even fairly thick stockings to them is quick and secure making the garter belt easier and faster to use than a poorer quality 4-strap one. Keep up the great work!
Ed & Tiff, Washington, USA
I would like to Thank You for not charging me for the shipping on my second order. It was not your fault that I didn't order the items at the same time. It's nice to know there are still companies who give a personal touch. I am a 60 year old fart who has a loving wife that still turns me on by dressing in old fashioned seamed stockings. We have been married for over 35 years. I am going to order another pair of stockings as soon as I finish this note. I do not expect to get more free shipping. If they fit her better you will be hearing a lot more from me. Again Thank You!
Robert, Florida, USA
Hi there Steve and Christine,
Thanks for the shipment, I've been slow in letting you know it arrived. A big Thank You for the extra gift, very nice of you! The quality of the garterbelts is phenomenal, just like the last one and a big Thank You again for 'stocking' such a great range of products. We'll be back for more in the future, of that you can be sure.
Edwin, Washington, USA
Dear Steve & Christine:
I found your website after many expensive buys in the UK. The quality of the items that we have bought from you are exceptional, and more than half price from some sites in England. Not only is the price very good but the delivery times are impressive. I recently made a purchase and it was delivered to the UK in 3 days. My partner loves the fact that 40's/50's nylons are available reasonable prices. And damn, they look good too ! We shall continue to purchase delicious stockings from you. My one criticism is the choice of suspender belts. Other than that keep up the good work.
Dave & Marcelle, UNITED KINGDOM
Hello! I just received my order in the mail, and I just have to thank you!
Your service is amazing! You have really fast shipping, and I loved opening my package from you. I felt like Lucy opening a present from Ricky, honestly. I can tell you guys put a lot of time into this, and I can also tell you love what you do! Thanks so much for making me feel special. I will definitely be back for more!
Devri, California, USA
I just want to take a moment to express my thanks for your GREAT customer service. I emailed a desperate "HELP" to your company late Thursday evening (past 10:30 p.m.) and you called me back within 15 minutes. You took the time to get my exact measurements and was able to have my items delivered to me before noon on Saturday. You were the ONLY company that was able to do this, and I am extremely grateful!
The items I ordered are of superior quality and I have already started spreading the word to my girlfriends, so they too, can get a little something for the men in their lives. Thank you again!
Note: Kelly needed delivery before New Year's Eve party (about 72 hours from her phone call). We were able to deliver with a day to spare!
Kelly, Connecticut, USA
I was extremely pleased with my first order with your company and was happy to order again. My wife and I can't wait to see your new brands of shiny pantyhose coming next month. Keep up the great work.
Tom, Georgia, USA
I received the other items I ordered. Thank you for your prompt and personal service. Kudos to you. Some experiences I have had, haven't been this pleasant. I will be sure to use your site again in the future. Thank you again for your time. I am extremely pleased with how you do business.
Vic, Oregon, USA
We received our shipment and I am very pleased with the quality of the garter belt and stockings. I have looked high and low for these. This is the type of garter and stockings that I remember women used to wear. Thank you for the samples. Thank you!
Robert, California, USA
I just wanted to say thank you so much, I LOVE what I ordered and it was such a nice treat to get something so beautifully wrapped. I am very impressed with how fast it was shipped and it's so nice to see there are actually still companies around who care about their customers! Recieving the package on wednesday made my day! I have recommended Stocking Showcase to my stocking-wearing friends because I am just so pleased with how wonderful my experience was! Thank you so much!
Jenny, Pennsylvania, USA
After searching everywhere for some quality items locally and on the net, I stumbled over Stocking Showcase where not only did I find something I wanted but something different and of excellent quality, delivery to the UK was 4 to 5 day's. The fit of my suspender belt is like a second skin which means I can wear at anytime without being uncomfortable unlike like so many others.
Pam, UNITED KINGDOM
I thank you so much for keeping me updated, and for your kindness, fairness, and generosity. Rest assured, we'll be coming back. (And some of these items will be making it on our trip to Hawaii this weekend. It seems that you have such wonderful business ideals, and as a customer you have been a pleasure to deal with. I will also be sure to spread the news of your company to anyone and everyone I know. Once again,........Thank you and be well!
Tom, New York, USA
Thank you very much for your wonderful service - the parcel arrived in good order with beautiful content! Mariette (and I) love the quality of the stockings and the garterbelt, which is the perfect size! She says its a perfect combination, the six holders with the metal clips. Ok, thanks again and a wonderful summer for you in hot Florida.
Mariette and Detlef, NETHERLANDS
Having gotten my order, I can say the product is of fine quality, the fit superior! The service was excellent, personal, and very helpful. Ill be anxious to see the next item I order, and wear it!! Thanks so much for your service!
Terry, OHIO, USA
Thank you both for quick, easy exchange information, and exceptional service and sizing help. The website is very user friendly and the photos show great detail. I will be ordering all my hosiery from Stocking Showcase from now on, and have referred several friends to the website. Thank You!
Silvia, Illinois, USA
Dear sirs! thank you for your outstanding service. I am completely satisfied with your product. My wife has great legs, and your hose will look super on them. Thanks again, You have a class organization.
Wayne & Renee, NEW JERSEY, USA
I was delighted to find what appears to be vintage hosiery. Being involved in World War II reenactments, I frequently need seamed stockings and find that they are becoming more difficult to find. Also people always inquire as to where I found my stockings. It will be a pleasure to refer them to your website.
Anna, SOUTH CAROLINA, USA
I really didn't believe you would be able to ship the items as soon as you had stated,so finding the package at my door on Wednesday was a pleasant surprise.I also very much appreciate the reduced postage charge, the generic package labeling, the beautiful wrapping and the fairness of your return policy;and, most importantly, the quality of the items was excellent.You and your wife know how to please a customer and can be assured of my business in the future. I also enjoyed our recent phone conversation.
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